PRIVACY POLICY

PRIVACY POLICY

PARAGRAPH 1 - USE OF PERSONAL DATA

The company is committed to protecting the confidentiality of personal data and the privacy of users of the lyasangels.com online store in accordance with the Personal Data Protection Act (ZVOP). The company collects personal data only when users voluntarily provide it. Personal data, such as name, address, and email address, are provided when purchasing or ordering products. The customer is informed about the collection, storage, and processing of personal data in accordance with the law. The company undertakes to store and use the collected data only for as long as necessary to achieve the purpose for which the personal data were collected.

The company will not disclose personal data to any other physical or legal entity.

For the purpose of performing the services offered, the company collects, manages, processes, and stores the following user data:

  • First and last name;
  • Delivery addresses;
  • Company name or legal entity name (if the user is a legal entity);
  • Tax number of the legal entity (if the user is a legal entity);
  • Email address (username);
  • Encrypted password;
  • Contact phone number;
  • Country of residence;
  • Other information that the user voluntarily enters into forms in the online store;
  • Other information that the user voluntarily adds later in their profile.

The company is not responsible for the accuracy, completeness, and up-to-dateness of the data entered by users.

When using our store, we automatically receive your computer’s IP address, which provides us with information about your browser and operating system.

Email Marketing (if the email is provided voluntarily): With your permission, we may send you emails about our store, new products, and other updates.

PARAGRAPH 2 - CONSENT

How do we obtain your consent?

By voluntarily providing your personal data necessary to complete a transaction or purchase, verify your credit card, create an order, arrange delivery, or process a return, we assume you consent to the collection and use of personal data exclusively for this site and its purpose.

If we ask for your personal data for a secondary purpose, such as marketing, we will directly ask for your express consent or provide you with an opportunity to decline.

PARAGRAPH 3 - DATA USERS AND THIRD-PARTY SERVICES

All data collected based on the above legal grounds will be used in accordance with the purpose for which they were collected and will not be disclosed to third parties without your consent.

Within the legal competences, your personal data are disclosed to the following data users:

  • Postal service providers, shipping service providers, document destruction service providers, and data storage providers;
  • Information technology service providers within the scope of software servicing and maintenance;
  • The website administrator and manager.

All employees, whether regular or contractual, who have access to users' personal and other data, are informed about the duty to protect personal and other data and must comply with these provisions on the confidentiality of personal data and user privacy in the online store. The duty to protect personal and other data is time-unlimited, even after the relationship with the company has ended.

The company undertakes not to transfer or transmit your personal data to a third country or international organization.

PARAGRAPH 4 - IMPLEMENTATION OF THE PRIVACY POLICY

Registered users can stop using the online store at any time and can cancel their registration. This is done by notifying the company with a written statement. Before submitting a statement of cancellation, the user must settle all outstanding obligations arising from purchases made in the online store Lyasangels.com. The company will protect the confidentiality of personal data and the privacy of users of the online store in accordance with this privacy policy even in the event of registration cancellation.

PARAGRAPH 5 - SHOPIFY

Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction and is deleted afterward. All direct payment gateways adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. For more information, you may also read Shopify's Terms of Service.

PARAGRAPH 6 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

PARAGRAPH 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

PARAGRAPH 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

PARAGRAPH 9 - ADDITIONAL INFORMATION

All questions about the confidentiality of your data, the way data is collected and processed, or your requests to exercise rights regarding your data can be addressed to our compliance officer at info@lyasangels.com.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal data we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@lyasangels.com.